Payment & Shipping
Thank you for shopping with us at KIDDOJA (ARCHER ROO KIDS CLOTHING, LLC)! We want to ensure that your shopping experience is seamless, which is why we have outlined our payment and shipping policies below.
Payment Methods
- Credit / Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay / Google Pay
- Wholesale Accounts (for approved retailers)
All payments are processed securely through encrypted connections to protect your information.
Shipping Carrier
We exclusively use UPS Ground for all shipments. For larger or bulk orders, FedEx Ground may also be used based on package size and destination.
Order Processing
- Orders placed before 1:00 PM (local time) will be processed the same business day.
- Orders placed after 1:00 PM (local time) will be processed the following business day.
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Timeframes
Delivery times may vary depending on your location and shipping option. To estimate delivery times for your area, please visit the UPS Ground Shipment Time Calculator.
Order Tracking
Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can track your package by clicking the link in the email or logging into your account on our website under Order History.
Shipping Fees
Shipping fees are calculated based on weight, dimensions, and delivery location. Estimated costs are displayed during checkout before completing your purchase.
Shipping Restrictions
We currently ship only within the United States. International shipping is not available at this time.
Shipping Holidays
Our shipping operations are closed on major holidays, including New Year’s Day, Independence Day, Thanksgiving Day, and Christmas Day. Orders placed on these days will be processed the next business day.
Curbside / Warehouse Pickup
For local retailers in Indiana, we offer warehouse pickup by appointment only. Please contact us at wholesale@KIDDOJA.com to schedule a pickup.
Contact Us
Email: wholesale@KIDDOJA.com
Phone: (628) 293 12 13
Business Hours: Monday – Saturday, 10:00 AM – 4:00 PM (Indiana Time)
Thank you for choosing KIDDOJA! We appreciate your business and look forward to providing you with high-quality children’s clothing and accessories.
